OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
154 ratings and 97 comments received in the last 90 days.
01 August 2024
Tailored experience and kept great communication throughout the whole process
31 July 2024
I was informed fully and treated with respect
29 July 2024
Kieron Prince was fantastic and a credit to the company. He delivered excellent communication during the process, went above his duties to make sure I was happy with my new car, and took the time to explain everything to me.
25 July 2024
Customer advisers were always on hand to answer any questions or concerns.
25 July 2024
Kieron managed my sale and he was very impressive with his knowledge and ability.
24 July 2024
It's a friendly relaxed non pushy environment
24 July 2024
It was all a very straightforward process which is appreciated.
24 July 2024
Fantastic
21 July 2024
Jake and the team at Williams Mini Stockport have been great and have kept us informed at all times during the order and delivery process. Hand over was excellent, and Jake went out of his way to make the experience as fun and smooth as possible.
15 September 2024
The staff on the service desk were very helpful and explained everything. I waited for my car and there was a very comfortable area to sit with drinks that I could help myself to.
14 September 2024
Pleasant staff, I like the video assessment and complimentary valet
14 September 2024
Customer service is number 1
14 September 2024
All recall safety issues dealt with. Tyre pressure updated as I requested. Kept updated at all times. Had no worries or doubts
13 September 2024
Nothing silly happened and the team work efficiently
13 September 2024
Always a pleasant experience.
13 September 2024
Trying to leave 5 stars, but the site won't let me.
12 September 2024
Everything went well on the day.
10 September 2024
Very satisfied.
10 September 2024
I was very well looked after until you charged me so much for a key
08 September 2024
Everyone was very friendly and kept us updated with what was happening.