OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 88 comments received in the last 90 days.
03 July 2025
We went in to look and bought the car within 30 mins. Efficient pick up and great communication during the period of buying and collecting. I had a couple of questions regarding my private plate and insurance and all was dealt with quickly.
01 July 2025
Totally satisfied
26 June 2025
As above
10 June 2025
Great service when picking the car up and explanation of car features and after service
07 June 2025
Very happy, lovely staff and excellent customer service.
03 June 2025
Very satisfied- no problems and purchase and delivery went very smoothly
03 June 2025
Clearly explained the purchase process. Very thorough with the handover on delivery. However, slightly disappointed to find on handover the Countryman 1.5 MHEV model we purchased has reduced boot space compared to the model shown in the showroom.
03 June 2025
See above
02 June 2025
Excellent hand over, lots of patience from Ben when explaining the car to a technophobe like me.
09 July 2025
Thank you for vaccumming my car!
09 July 2025
Alisha was brilliant at Williams Stockport, unfortunately all of the MINI's available were just too expensive but her customer service was fantastic in every way.
09 July 2025
I'm pretty ambivalent about returning
09 July 2025
Great service from the entire team
08 July 2025
Very quick and efficient as well as friendly
07 July 2025
The receptionist sorted the problem with the same information that I had given the service team and they couldn't work it out
07 July 2025
Excellent from start to finish. Very efficient.
05 July 2025
Very polite staff & very reasonable
03 July 2025
Alisha and Ben were fantastic and Mark was also arranged generous compensation when mini finance delays meant my car wasn't ready when I expected
02 July 2025
Easy to book online, efficient service and Mot on service plan while I waited.
08 July 2025
Great drive and great looking car