OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 112 comments received in the last 90 days.
01 May 2025
Completely satisfied thank you and feel I can seek support re any additional questions at any time should I need to. Great customer service.
29 April 2025
Everything went smoothly
29 April 2025
Very satisfied
27 April 2025
Jordan kept me up to date, both by email and phone calls. Was always friendly and professional and nothing was ever too much trouble. The whole process was explained so well, couldn't ask for better service.
16 April 2025
Alisha was amazing.
12 April 2025
Other than a bit of discussion over the sale of my car to mini the whole experience was excellentl
04 April 2025
I was very satisfied with the experience. When the car arrived from the factory there was a fault with the reverse camera however Ben made sure I was informed prior to handover and was quick to get the car booked in to have the issue resolved.
01 April 2025
Williams Stockport and Jordan both great
01 April 2025
Extremely satisfied in all aspects of my experience with Mini Stockport
11 May 2025
Definitely feeling satisfied.
11 May 2025
Sarah is everything you need from a service organiser, friendly professional and very knowledgeable. We also met your Motability Manager and she was extremely helpful.
07 May 2025
I dropped my car off because it had been recalled for an adjustment on the windscreen wiper harness. I initially went to the BMW part of the site as this is where I have usually given my keys in. I was told to go to the Mini side, which I did.
06 May 2025
Only 3 stars. I had to chase up when my car would be ready. I was told that there was no record of my car even being in the garage. Waited 30 mins for someone to get back to me so I called back then had to wait another 30 mins for a call back.
05 May 2025
My car needed urgent attention to fix an issue with the window washers and Williams in Stockport were able to book my car in and sort out the problem within a day. Excellent service.
28 April 2025
When I drop the car off in the morning, the reception staff were really nice very pleasant
27 April 2025
Car washed and clean is a bonus , enjoyed a nice cup of coffee !
26 April 2025
Same as above
26 April 2025
Good service
26 April 2025
Very professional and friendly
07 May 2025
Great guidance and support given.